• How to motivate your employees?Mystery shoppers provide one of the most effective ways of assessing employees and receiving structured feedback on personnel adherence to work standards

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  • How toorganize successful promotions and campaigns ?Are the merchants motivated to offer your product and address the potential customer with the right message in order to buy the product

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  • MYSTERY SHOPPINGIS THE SOLUTION FOR YOUR BUSINESS!Mystery shoppers provide one of the most effective ways of assessing the quality of service.

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EMPLOYEE PROBLEMS?
Have a FREE servicing audit!

You want to check the work of your employees but you are not acquainted in detail with Mystery Shopping and you aren’t ready to commit to a contract for subscription evaluations? We can perform a test check to ascertain the initial level, FREE OF CHARGE!

Inquiry
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NEW!
Free guide for servicing evaluation!

You want motivated and responsible employees but you aren’t sure whether they are like that in your absence? Do the employees follow work standards? Are they trained well enough? Download our free Guide for servicing evaluation and check for yourselves! IT’S FREE!

DOWNLOAD NOW
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FOR CLIENTS
Advantages of the
Mystery Shopping
service

Motivated employees, excellent service, loyal clients. MYSTERY SHOPPING  helps you to maintain constantly high quality of service. You are better acquainted with the competition and successfully monitor suppliers and trade partners.

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FOR MYSTERY SHOPPERS
Work
while
having fun

Mystery shoppers visit restaurants, shops and servicing centers, using their services as customers. They assess the meeting of servicing standards and evaluate employees, product positioning, and satisfaction of contract agreements.

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SEMANI BULGARIA – A MYSTERY SHOPPING AGENCY

SEMANI BULGARIA is an agency specialized in mystery shopping. We implement projects focusing both on assessment of employee performance, and execution and evaluation of promotional campaigns and sales activations. We are a reliable partner to businesses managing multiple employees, locations, and marketing activations. Our services benefit our clients by providing an external, objective view of their activities and bringing the information to them in an organized, structured, and thorough analysis.

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