You want to check the work of your employees but you are not acquainted in detail with Mystery Shopping and you aren’t ready to commit to a contract for subscription evaluations? We can perform a test check to ascertain the initial level, FREE OF CHARGE!
You want motivated and responsible employees but you aren’t sure whether they are like that in your absence? Do the employees follow work standards? Are they trained well enough? Download our free Guide for servicing evaluation and check for yourselves! IT’S FREE!
Motivated employees, excellent service, loyal clients. MYSTERY SHOPPING helps you to maintain constantly high quality of service. You are better acquainted with the competition and successfully monitor suppliers and trade partners.
Mystery shoppers visit restaurants, shops and servicing centers, using their services as customers. They assess the meeting of servicing standards and evaluate employees, product positioning, and satisfaction of contract agreements.
SEMANI BULGARIA is an agency specialized in mystery shopping. We implement projects focusing both on assessment of employee performance, and execution and evaluation of promotional campaigns and sales activations. We are a reliable partner to businesses managing multiple employees, locations, and marketing activations. Our services benefit our clients by providing an external, objective view of their activities and bringing the information to them in an organized, structured, and thorough analysis.
If you are looking for supplementary income and a flexible working schedule, check out our requirements
The mystery shopping project with Semani Bulgaria was executed promptly and precisely. We liked the personalized and client-oriented approach of the agency, as well as the detailed and analytical report we received at the completion of the project. We recommend the service to every business, aimed at attracting more customers through quality servicing.
We have used the services of Semani Bulgaria for executing mystery shopping campaigns on two of our projects, which required careful examination of the work of cashiers in FMCG shops and a chain of gas stations. Semani Bulgaria did very well with the organization of the checks and the maximally fast summary and presentation of the results. This helped us to a great extent, as we managed to eliminate the problems in the points of sale, whenever present, during the course of the promotions. We were satisfied with our partnership with Semani Bulgaria – with their cooperation we achieved maximally good results from the executed promotions.
