• How to motivate your employees?Do your employees provide quality servicing and demonstrate good commercial and business behavior?

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  • How toorganize successful promotions and campaigns ?Are the merchants motivated to offer your product and address the potential customer with the right message in order to buy the product

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  • MYSTERY SHOPPINGIS THE SOLUTION FOR YOUR BUSINESS!Mystery shoppers provide one of the most effective ways of assessing the quality of service.

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FOR CLIENTS

Increase your income and multiply your clients. Through the MYSTERY SHOPPING service, you maintain a constantly high service quality;
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FOR MYSTERY SHOPPERS

Mystery shoppers use the services of restaurants, shops, and service centers as their customers.
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Why use Mystery shopping?

Research shows that one unsatisfied customer shares his negative experience with 8 to 10 people.
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Advantages of Mystery Shopping

Increase your income and multiply your clients
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SEMANI BULGARIA – A MYSTERY SHOPPING AGENCY

SEMANI BULGARIA is an agency specialized in mystery shopping. We implement projects focusing both on assessment of employee performance, and execution and evaluation of promotional campaigns and sales activations. We are a reliable partner to businesses managing multiple employees, locations, and marketing activations. Our services benefit our clients by providing an external, objective view of their activities and bringing the information to them in an organized, structured, and thorough analysis.

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